Act! Premium Version 17.1.169.0, Hot Fix 2

The Welcome Screen of Act

Find out more with my Examiner.com interview with the President of Act!

The Last Act! ?  

Changes are coming to this venerable customer relations management program   

                Act!, through all of its iterations over the years still has an edge when it comes to managing contacts for small businesses.   Based around a contact centered approach, over time this CRM has  added more functionality and greater integration with the web.

                While ACT! 17 is geared toward small businesses, it also makes sense for those not running a business who need to keep track of contacts with more detail than a simple address book can muster.   While most address books can handle the basics, names, numbers, and the like,  if you need to keep up with emails sent, attachments, activities, and even grouping your contacts together, a comprehensive program like this permits organization of disparate data.

                Over the last few versions, Act! has become more and more web savvy.  Integration with social networking like Twitter, Facebook, and whatever type of networking you want to add is possible. 

Within Act! is as web browser.  This translates into working with a contacting, obtaining online information and never having to ever leave the program, or open a browser.  There is smooth integration with Google contacts and calendars that means those based in Android and the Google ecosystem are not going to have difficulty integrating their data.

                A real plus to Act! is that it has a cohesive feel.  The parts that make up this very comprehensive program are integrated.  There is a smooth feeling to act that makes interaction with it feel fluid. The contemporary interface gives Act! a polished finished look.

The interface remains the same.

                Even if you are not a “power user,” there is so much here that makes sense for people that need to do more than simply have a list of contacts.  The fact that you can connect large pieces of information with an individual, or group, fills a niche in contact management that consumer software has really not addressed.  Once you have been in the world of software like Act!, it is very difficult to depend on consumer based programs.  

                Being that Act! is a professional based program for sales, there are a plethora of sales management items within the program to keep track of interactions with individual and companies.  That has not changed. Reports, history lists, e-marketing, opportunities, all of that is there. There are also detailed search and view functions.  Much of what has made Act! popular on that front is still present.

                In some respects, Act! is very onion like. The deeper you unfurl the program, the more there is to do with it to make handling contacts that much easier.  There is also an extensive online help system.  My recommendation is to start looking at online web instruction. There are numerous web videos that make accessing this program easier and unlock features that you need, but may not know exist.

To the clouds, Act! maybe is going subscription based

                Problems have plagued previous versions of Act!  Sluggish performance, memory consumption and other ills.  Act! 17 has not been plagued with such in my use.  However, it does have short comings.

                Act 17 integrates with Outlook, that is Outlook 32 bit.  For 64 bit users, Act 17, not unlike previous versions, does not exchange data.  There is an included email client, but I found it impossible to configure.  It crashed frequently. It was easier to simply copy email addresses and mail from Outlook. 

                “Note: I have been informed that future releases will include integration with Outlook 64 bit.”

                 Moving towards an even tighter integration with the web, future versions of this venerable program are going to be subscription based.  It is possible that this maybe the last boxed version of the software.  That is still an uncertainty.  Support for existing customers will be continued.

                  Over the years Act! has changed and grown to accommodate the emergence of the web as being the centerpiece for contact interaction.  Even though the program has passed ownership several times, the core look, feel and functionality have evolved rather than dramatically changed.   However, as the new versions emerge, it will be interesting to see how this program alters over time.

                For those that like the more traditional system of software ownership, Act! 17 is still a very viable option, even with its occasional idiosyncrasies.

System Requirements

2 GB available hard disk space (4 GB if product is downloaded)

SVGA (1024x768) or higher resolution monitor

Internet connection

1 GB system memory

1.8 GHz processor

Works With       

Microsoft® Office 2007, 2010, and 2013 (32-bit version only) (Latest Service Packs Recommended)

Lotus Notes® 8.0 and 8.5

Internet Mail SMTP/POP3

Microsoft Internet Explorer® 7.0, 8.01, 9.01, 10.01

Citrix® software using Citrix XenApp® 5.0 and 6.0

Supported Operating Systems  

Windows® XP SP32 (32-bit only)

Windows Server® 2003 SP2 (32-bit and 64-bit)

Windows Vista®3 SP2 (32-bit and 64-bit)

Windows Server 20084 SP2 (32-bit and 64-bit)

Windows Server 20084 R2 (64-bit)

Windows Server 2011 SBS (64-bit)

Windows Server 2012 (64-bit)

Windows Server 2012 R2 (64-bit)

Windows 7 SP1 (32-bit and 64-bit)

Windows 8 (32-bit and 64-bit)

Windows 8 Pro (32-bit and 64-bit)

Windows 8 Enterprise (32-bit and 64-bit)

Database Server:             Act! Premium uses SQL Server® 2008 R2 SP1 Express or your existing installation of SQL Server 2008 R2. Act! has also been certified against existing installations of SQL Server 2012 and 2014. If you would like to use a different edition of SQL Server other than the one provided, please consult Microsoft documentation for specific requirements for that edition.

System Requirements

2 GB available hard disk space (4 GB if product is downloaded)
DVD drive
SVGA (1024x768) or higher resolution monitor
Internet connection
1 GB system memory
1.8 GHz processor

Works With

Microsoft® Office 2003, 2007, 2010, and 2013 (32-bit version only) (Latest Service Packs Recommended)
Lotus Notes® 8.0 and 8.5
Internet Mail SMTP/POP3
Microsoft Internet Explorer® 7.0, 8.01, 9.01, 10.01
Adobe® Reader® 6.0, 7.0 and 10.x
Citrix® software using Citrix XenApp® 5.0 and 6.0

The Logitech Illuminated Living-Room Keyboard K830

A living room keyboard that can handle more than one role

The Logitech Illuminated Living Room Keyboard K830

On the plus side, a great feeling keyboard with an excellent touch pad that makes typing pleasant.

On the downside, a bit high on price points and no Bluetooth

Recommend: Yes, just make sure you don’t miss the numeric pad  

Rating: 7 Desktops out of 10    

   

                Most of us settle for the keyboards that accompany our computers.   By and large, they are acceptable, for the most part.  After experiencing one that is higher end, you quickly see that they differ, widely.

                Designed for home entertainment systems where interaction with a computer is part of the deal, the Logitech Illuminated Living Room Keyboard K830 easily occupies the role for which it has been cast. 

                Slightly small than your average keyboard, it loses the numeric pad. However, it is not cramped or uncomfortable to handle.   Where this keyboard shines is the inclusion of a touch pad, a very accomplished one. 

                Not often seen, the inclusion of this feature allows access to the touch screen features of Windows 8 without getting your screen dirty.  It is one of those features you appreciate after you have had it.  Theoretically, you could use it to interact with your computer, but that may not be right for most of us, particularly designers who need pointing devices.

Presentation is everything.  Logitech actually has the keyboard wrapped in tissue paper. A touch that indicates this is a deluxe device.

                Usb devices can be difficult to pair up, not so with the K830.  This one peripheral is literally plug and play simplicity at its smoothest.   Although not required, Logitech provides gratis software to obtain granular control of some features.   Most users may not have need for it, which is nice.

                As a usb powered rechargeable, the age old question of charging time and battery life are answered here.  I powered up the keyboard and managed to see an insane amount of use from one charge.  To assist in energy conservation, there is a discreetly placed on and off switch.  

                In a micro miniaturization move, the usb receiver for this device is small.  It may challenge larger hands to even handle it.   Whatever you do, do not lose this apparatus.  The K830 does not have Bluetooth capability, a bit of a draw back.  Big point, keep all cables and the easy to lose usb receiver in mind.

The Keyboard as you will find it out of the wrapping paper.

                A question that comes up, and it is certainly a logical one, is how bright are the keys?  In my very informal pitch black room setting, you can see my video of it in action, the keys were as bright as stars.  If you like more hands on control, you can manually set them if you are not happy with what the keyboard does on its own.   There are three settings for the keyboard, but the automatic setting does a very good job of calculating what is best.

                If one has an entertainment system that requires a  keyboard, the K830 fits the bill.   If you are a home user who wants wireless connectivity, a light weight key pad and extremely long battery life, this offering from Logitech makes sense. 

The clean interface of the optional software.  It features the new flat design that is become the signature of  2015 software.

                Designated a home entertainment system device, there is a lot here to like for the home user, power business user, content creator or aspiring author.  If you type a great deal, the comfort factor does justify the cost.

                The only down side to an otherwise great keyboard is the price.  At  $ 99.99, this is not a bargain basement peripheral.   On the flip side, if comfort, wireless connectivity and wildly long batter life matter, this could be a reasonable price to pay.  I have seen prices in the vicinity of $ 50 something, which makes this a really accessible keyboard.

Check out my video link to see the opening and see how it performs in the dark.

                For me, the K830’s real strengths are found in a good touch pad, bright illumination, comfort, solid good looks and a long last rechargeable battery.   For someone who writes often, this keyboard managed to make typing pleasant.   If you can afford it, this is an excellent choice for the home office,  an artist, designer or anyone else.  If you don’t mind the loss of a numeric pad, this is a winner. 

System Requirements

• Windows® 7, Windows 8 or later
• Internet connection (for software download)

Warranty Information

1-Year Limited Hardware Warranty

Package Contents

• Illuminated Living-Room Keyboard
• Unifying receiver
• USB Recharge Cable
• USB Range extender
• User documentation

Part Number

• PN 920-006081

Dimensions

Width:

367 mm (or 14.4 inches)

Height:

125.3 mm (or 4.9 inches)

Depth:

16.5 mm (or 0.65 inches)

Touchpad size:

80 x 52 mm (or 3.1 x 2.0 inches)

Weight:

495 g (or 17.5 oz)